Privacy Policy

Effective Date: March 29, 2026

1. Information We Collect

We collect information you provide directly (name, email, phone, city, preferences), information generated through your use of the Service (votes, points, redemptions), and technical information (IP address, browser type, device). For Cash Mode users, we may collect additional identity verification information as required by applicable regulations.

2. How We Use Information

We use your information to: operate and improve the platform; personalize your experience; deliver points and rewards; facilitate contest participation; communicate with you about your account; generate aggregated analytics for merchants (non-personally identifiable); and comply with legal obligations.

3. Information Sharing

We do not sell your personal information. We share information with: participating merchants (limited to contest participation data, not personal details); service providers who assist platform operations; law enforcement when required by law; and in connection with a business transfer or merger.

4. Preference Data

Your voting preferences are used to build an anonymized preference profile for market research and AI-driven contest recommendations. This data is aggregated and cannot be traced back to you individually. Merchants receive aggregated trend data, not individual user votes.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, and access controls. We use Microsoft Azure's enterprise security infrastructure.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting privacy@kivara.ai. We will respond within 30 days. Deletion of your account will result in forfeiture of accumulated points.

7. Contact

Privacy inquiries: privacy@kivara.ai